Payment Holds

The Payment Holds feature enables state users to view payment hold options for enrolled programs and define Payment Hold information for each sponsor by program. Clicking the checkbox(es) on the Payment Holds screen prevents payments from being released to the sponsor for the selected month(s). The Payment Hold Change History tracks the type and date of the changes and the user making the changes.

After the changes to the payment holds have been saved, the Schedule Tracking feature within the CNIPS Accounting module will not release any payments for the selected month(s).

 

Accessing Payment Holds

On the menu bar, click Applications.
If necessary, search for and select a sponsor.

On the menu, click Sponsor Profile. The Sponsor Profile Menu screen displays.

On the menu, click Payment Holds. The Payment Holds screen displays.

 

Modifying a Payment Hold

On the Applications menu, click Sponsor Profile. If necessary, search for and select a sponsor.

Once a sponsor has been selected, click Payment Holds. The Payment Holds screen displays.

Click/Unclick the payment hold you wish to view or modify. Make any desired modifications.

Click Save. A confirmation screen displays.

Click <Edit to return to the Payment Holds screen you just modified or click Finish to return to the Sponsor Profile Menu screen.